Privacy Policy

Effective Date: November 5, 2024

1. OWNERSHIP AND SCOPE

This website is operated by Douglas Wynn, Licensed Healthcare Agent, NPN 7081783 (“Provider”). This Privacy Policy governs the collection, use, storage, and disclosure of information submitted through this website, including via web forms, mobile access, or SMS communications.

Use of this website or submission of personal information constitutes acceptance of the practices described herein. Discontinue use if agreement is lacking.


2. ELIGIBILITY — MINORS PROHIBITED

Services are intended solely for individuals 18 years of age or older. Personal information from minors is neither knowingly collected nor retained. Any such data discovered will be deleted promptly.


3. INFORMATION COLLECTED

3.1 Automatically Collected Information

Technical data may be collected, including IP address, browser type, device identifiers, referral URLs, operating system, cookies, and tracking pixels, used exclusively to improve functionality and user experience.

3.2 Voluntarily Submitted Information

Information provided directly by users may include:
• Full name
• Email address
• Telephone number
• Date of birth
• Residential address
• Insurance history
• Health-related information, where permitted by law

3.3 Payment Information

If applicable, payment data is processed solely through third-party processors compliant with PCI-DSS standards. No payment credentials are stored on this website.


4. USE OF INFORMATION

Information collected may be used to:
• Assist with Affordable Care Act health plan enrollment
• Determine subsidy or cost-sharing eligibility
• Communicate with licensed insurance carriers or administrators
• Verify identity and prevent fraud
• Comply with applicable legal or regulatory requirements
• Provide service-related communications, including SMS, subject to consent

Submission of contact information authorizes contact by Douglas Wynn, Licensed Healthcare Agent (NPN 7081783), or applicable insurance carriers, in compliance with TCPA and state law. Consent is not a condition of purchase.


5. SMS CONSENT AND COMPLIANCE

By opting into SMS communications, users consent to receive text messages regarding ACA enrollment, application updates, or plan reminders. Message frequency varies. Message and data rates may apply.

• Opt-Out: Reply STOP
• Help: Reply HELP

Messaging services may be delivered through providers such as Twilio. SMS consent data is not sold or shared for unrelated marketing purposes.


6. INFORMATION SHARING

Information may be shared only with:
• Licensed insurance carriers or plan administrators for enrollment purposes
• Vendors assisting with website hosting, communications, analytics, or compliance
• Government or regulatory authorities when legally required

No personal information is sold.


7. CONSUMER RIGHTS

Depending on jurisdiction, individuals may request access, correction, deletion, or restriction of personal information, or opt out of non-essential communications.

Requests may be submitted via:
Email: douglas@careoptionspro.com
Phone: 1-855-976-2262


8. DATA SECURITY

Reasonable administrative, technical, and physical safeguards are maintained to protect personal information. No system is entirely immune from risk.


9. DATA RETENTION

Personal information is retained only as long as necessary to fulfill its intended purpose or to comply with legal and regulatory obligations.


10. COOKIES AND TRACKING

Cookies and similar technologies may be used for site functionality, analytics, and advertising attribution. Browser settings may be adjusted to limit cookie usage.


11. SMS DATA PROTECTION

SMS opt-in data and consent status are not sold or shared with third parties for marketing purposes. Such data may be shared only with vendors required to deliver messaging services.


12. POLICY UPDATES

This Privacy Policy may be updated periodically. Continued use following updates constitutes acceptance of revised terms.


13. CONTACT INFORMATION

Douglas Wynn
Licensed Healthcare Agent
NPN 7081783
Email: douglas@careoptionspro.com
Phone: 1-855-976-2262


14. DISCLAIMER

This website is not affiliated with or endorsed by the U.S. Government or any federal insurance program. Content is provided for informational purposes only.